Privacy Policy

Bank of Commerce recognizes that our customers and others visiting our Internet sites have an expectation of privacy in their dealing with us. The following covers the circumstances in which we collect, maintain and use any information you may provide to us online.

This includes information you provide to us when you apply or enroll in any of our accounts or services, when you use Internet banking (bill pay or account access), when you use any of our online planners, calculators, applications, or when you send us email.

We encourage our visitors to view the privacy pages of any web sites that are linked from the www.bankofcommercenc.com

Recognition of Your Expectation of Privacy
We recognize that you expect privacy and security for your personal and financial affairs. We understand the need to safeguard our sensitive information about you that you have entrusted to us. We maintain standards and procedures designed to prevent misuse of this information.

Use, Collection and Retention of Customer Information
Our bank will use information collected through its Online Sites to provide you with the products and services you request. We also will use information we collect to identify you, to communicate with you and to help us respond to your questions.

Information Accuracy
We have procedures to help assure that your financial information is accurate, current, and complete in accordance with commercial standards. We also have procedures to respond to your requests to correct inaccurate information in a timely manner. While federal or state law requires some of these procedures, we have implemented additional procedures to maintain accurate, current and complete financial information, including processes to update information and remove old information.

Restrictions on the Disclosure of Account Information
We may disclose information about your accounts as well as personal information provided to the Bank through its online Sites to credit bureaus or agencies who have a legitimate purpose for obtaining the information.

We also May Disclose Information About Your Accounts to Third Parties
When it is necessary for completing transactions and transfers, to verify existence and condition of your accounts for a third party, such as a credit bureau or merchant, and to comply with a government agency or court order or with the request of a federal regulator, with your permission.

Employee Access and Use of Customer Information
We restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.

NON-PUBLIC PERSONAL INFORMATION AND NON-AFFILIATED THIRD PARTIES
Since we value our customer relationship with you, we will not disclose your non-public personal information to non-affiliated third parties, except as permitted by law.

NON-PUBLIC PERSONAL INFORMATION AND FORMER CUSTOMERS
We do not disclose non-public personal information about former customers, except as permitted by law.